Effective date: 1. 1 .2026
- Data Controller
Helena Pivoňková
ID No.: 00702901
VAT No.: CZ8855094887
Email: info@helsigny.cz
- What Personal Data We Process
We may process:
- Name and surname
- Billing and delivery address
- Email address
- Phone number
- Payment information
- IP address
- Order history
- Legal Basis for Processing
Personal data is processed under:
- Contract performance (order fulfillment)
- Legal obligations (accounting and tax laws)
- Legitimate interest (website security, fraud prevention)
- Consent (newsletter, if applicable)
- Payment Processing
Online payments are processed via Stripe, which processes personal data according to its own privacy policy.
The Seller does not store full payment card details.
- Data Retention
Personal data is stored:
- For the duration of the contractual relationship
- As required by accounting and tax legislation
- Until consent is withdrawn (where applicable)
- Data Sharing
Personal data may be shared with:
- Shipping carriers
- Payment service providers
- Accounting service providers
- IT and hosting providers
Data is not transferred outside the EU unless adequate safeguards are ensured.
- Your Rights Under GDPR
Under the General Data Protection Regulation, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase personal data
- Restrict processing
- Data portability
- Object to processing
- Lodge a complaint with a supervisory authority
In the Czech Republic, the supervisory authority is:
Úřad pro ochranu osobních údajů
- Cookies
The website may use cookies for:
- Website functionality
- Analytics
- Marketing (if applicable)
Users can manage cookies via browser settings.