Privacy Policy

Effective as of: 1. 1. 2026

Data Controller

Helena Pivoňková

ID / IČO: 00702901

Tax ID / DIČ: CZ8855094887

E-mail: info@helsigny.cz

What Personal Data We Process

We may process the following personal data:

  • First and last name

  • Billing and delivery address

  • E-mail address

  • Phone number

  • Payment details

  • IP address

  • Order history

Legal Basis for Processing

Personal data is processed based on:

  • Performance of a contract (order fulfillment)

  • Legal obligation (accounting and tax laws)

  • Legitimate interest (website security, fraud prevention)

  • Consent (newsletter, if granted)

Payment Processing

Online payments are processed through Stripe, which handles personal data in accordance with its own privacy policy.

The Seller does not store full credit card details.

Data Retention

Personal data is retained:

  • For the duration of the contractual relationship

  • For the period required by accounting and tax legislation

  • Until consent is withdrawn (if processing is based on consent)

Data Sharing

Personal data may be shared with:

  • Carriers / delivery services

  • Payment service providers

  • Accounting service providers

  • IT and hosting providers

Data is not transferred outside the EU unless adequate safeguards are in place.

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Erasure of personal data ("right to be forgotten")

  • Restrict processing

  • Data portability

  • Object to processing

  • Lodge a complaint with a supervisory authority

The supervisory authority in the Czech Republic is: The Office for Personal Data Protection (Úřad pro ochranu osobních údajů)

For EU residents: You can find the contact details of your local national data protection authority via the European Data Protection Board (EDPB) at: https://edpb.europa.eu/about-edpb/about-edpb/members_en

Cookies

The website may use cookies for:

  • Website functionality

  • Analytical purposes

  • Marketing (if applicable)

Users can manage cookies through their browser settings.

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